--- title: "Follett Higher Education Webinar: Improving the Faculty Experience" --- [![Follett](https://go.follett.com/hubfs/Follett_October2023/Images/header%20logo.svg "Follett")](http://highered.follett.com/) - [Campus Solutions](https://follett.com/campus-solutions/) - [RETAIL EXPERIENCES](https://follett.com/about-us/#) - [Campus Store](https://follett.com/campus-solutions/campus-store/) - [Virtual Stores](https://follett.com/campus-solutions/virtual-stores/) - [Fan Shops](https://follett.com/campus-solutions/fan-shops/) - [ACADEMIC PROGRAMS](https://follett.com/about-us/#) - [Inclusive & Equitable Access](https://follett.com/campus-solutions/inclusive-equitable-access/) - [Financial Aid](https://follett.com/campus-solutions/financial-aid/) - [Seamless Integrations](https://follett.com/campus-solutions/seamless-integrations/) - [Course Materials](https://follett.com/campus-solutions/course-material-programs/) - [MERCHANDISE SOLUTIONS](https://follett.com/about-us/#) - [Apparel & Merchandise](https://follett.com/campus-solutions/apparel/) - [Cafés & Convenience](https://follett.com/campus-solutions/food-convenience/) - [Technology](https://follett.com/campus-solutions/technology/) - [Who We Help](https://follett.com/who-we-help/) - [Students](https://follett.com/who-we-help/students/) - [Faculty](https://follett.com/who-we-help/faculty/) - [Fans](https://follett.com/who-we-help/fans/) - [Academic Leaders](https://follett.com/who-we-help/academic-leaders/) - [Campus Auxiliary Services](https://follett.com/who-we-help/campus-auxiliary-services/) - [Campus Technology](https://follett.com/who-we-help/campus-technology/) - [Alumni & Development](https://follett.com/who-we-help/alumni/) - [Athletic Departments](https://follett.com/who-we-help/athletic-directors/) - [Brand Partners](https://follett.com/who-we-help/brand-partners/) - [Resources](https://follett.com/resources/) - [Campus Connections Blog](https://follett.com/blog/) - [Podcasts & Videos](https://follett.com/resources/podcasts-videos/) - [Webinars & Events](https://follett.com/webinars-events/) - [About Us](https://follett.com/about-us/) - [The Academic Journey](https://follett.com/about-us/academic-journey/) - [Our Mission](https://follett.com/about-us/follett-mission/) - [Meet Our Team](https://follett.com/about-us/meet-our-team/) - [Careers](https://follett.com/about-us/careers/) - [Press & Media](https://follett.com/about-us/press/) - [Contact Us](https://follett.com/contact/) - [Campus Solutions](https://follett.com/campus-solutions/) - [RETAIL EXPERIENCES](https://follett.com/about-us/#) - [Campus Store](https://follett.com/campus-solutions/campus-store/) - [Virtual Stores](https://follett.com/campus-solutions/virtual-stores/) - [Fan Shops](https://follett.com/campus-solutions/fan-shops/) - [ACADEMIC PROGRAMS](https://follett.com/about-us/#) - [Inclusive & Equitable Access](https://follett.com/campus-solutions/inclusive-equitable-access/) - [Financial Aid](https://follett.com/campus-solutions/financial-aid/) - [Seamless Integrations](https://follett.com/campus-solutions/seamless-integrations/) - [Course Materials](https://follett.com/campus-solutions/course-material-programs/) - [MERCHANDISE SOLUTIONS](https://follett.com/about-us/#) - [Apparel & Merchandise](https://follett.com/campus-solutions/apparel/) - [Cafés & Convenience](https://follett.com/campus-solutions/food-convenience/) - [Technology](https://follett.com/campus-solutions/technology/) - [Who We Help](https://follett.com/who-we-help/) - [Students](https://follett.com/who-we-help/students/) - [Academic Leaders](https://follett.com/who-we-help/academic-leaders/) - [Alumni & Development](https://follett.com/who-we-help/alumni/) - [Faculty](https://follett.com/who-we-help/faculty/) - [Campus Auxiliary Services](https://follett.com/who-we-help/campus-auxiliary-services/) - [Athletic Departments](https://follett.com/who-we-help/athletic-directors/) - [Fans](https://follett.com/who-we-help/fans/) - [Campus Technology](https://follett.com/who-we-help/campus-technology/) - [Brand Partners](https://follett.com/who-we-help/brand-partners/) - [Resources](https://follett.com/resources/) - [Campus Connections Blog](https://follett.com/blog/) - [Podcasts & Videos](https://follett.com/resources/podcasts-videos/) - [Webinars & Events](https://follett.com/webinars-events/) - [About Us](https://follett.com/about-us/) - [The Academic Journey](https://follett.com/about-us/academic-journey/) - [Our Mission](https://follett.com/about-us/follett-mission/) - [Meet Our Team](https://follett.com/about-us/meet-our-team/) - [Careers](https://follett.com/about-us/careers/) - [Press & Media](https://follett.com/about-us/press/) - [Contact Us](https://follett.com/contact/) ![IU store collage with staff members and ribbon cutting ceremony](https://go.follett.com/hubfs/IU%20webinar%20landing%20page%20collage-1.jpg) Webinar # Collaboration & Community: Creating a Best-in-Class Campus Retail Experience In Partnership with CACUBO How do campus stores deliver exceptional student-centric services that support the needs of their community, all while driving revenue to put back into critical campus initiatives? At Follett, collaboration is integral for offering store experiences that are deeply embedded in a school's brand and identity—from top-tier shopping with inclusive assortments to affordable course materials.  Watch the replay to see how one university partnered with Follett to bring their custom vision to life, creating a welcoming, modern space where students and fans see themselves reflected. ###### In this webinar, you'll learn: - How Indiana University delighted and engaged their community with a full-scale campus store transformation. - How campus leaders worked with the bookstore to develop over 100 mutually beneficial activations and engagements, including partnering with historic events like the Little 500, to grow store sales while solving university challenges. - How to assess ROI and gather feedback from campus committees to measure the success of store initiatives. ## Celebrating IU's Campus Store Transformation #### Watch a video for a live tour of the school's re-imagined experience—and join us for the webinar to learn more!   ![](https://embed-ssl.wistia.com/deliveries/e706cf7458e96f79470e8175e6a489a6142cbd3f.jpg?image_crop_resized=960x540) **FEATURED SPEAKERS** ## Hear from the Experts ![Valerie Gill, Associate VP of Corporate Sponsorships, Licensing & Trademarks, Indiana University](https://go.follett.com/hs-fs/hubfs/Copy%20of%20Headshots%20(24).png?width=1080&height=1080&name=Copy%20of%20Headshots%20(24).png "Valerie Gill, Associate VP of Corporate Sponsorships, Licensing & Trademarks, Indiana University") ![Mike McEany, VP of Business Development & Strategic Sales, Follett Higher Education](https://go.follett.com/hs-fs/hubfs/FOLLETT-Headshots/FOLLETT%20%7C%20Headshot%20-%20Mike_McEeany.png?width=1080&height=1080&name=FOLLETT%20%7C%20Headshot%20-%20Mike_McEeany.png "Mike McEany, VP of Business Development & Strategic Sales, Follett Higher Education") [![Follett](https://go.follett.com/hubfs/Follett_October2023/Images/footer.svg "Follett")](https://follett.com/) ###### Need more information? [CONTACT FOLLETT](https://follett.com/contact/) - [CAMPUS SOLUTIONS](https://follett.com/campus-solutions/) - [Campus Store](https://follett.com/campus-solutions/campus-store/) - [Course Materials](https://follett.com/campus-solutions/course-material-programs/) - [Inclusive & Equitable Access](https://follett.com/campus-solutions/inclusive-equitable-access/) - [Apparel & Merchandise](https://follett.com/campus-solutions/apparel/) - [Fan Shops](https://follett.com/campus-solutions/fan-shops/) - [Virtual Stores](https://follett.com/campus-solutions/virtual-stores/) - [Technology](https://follett.com/campus-solutions/technology/) - [ABOUT US](https://follett.com/about-us/) - [Our Mission](https://follett.com/about-us/follett-mission/) - [The Academic Journey](https://follett.com/about-us/academic-journey/) - [Meet Our Team](https://follett.com/about-us/meet-our-team/) - [Press & Media](https://follett.com/about-us/press/) - [Careers](https://follett.com/about-us/careers/) - [Brand Partnerships](https://follett.com/who-we-help/brand-partners/) - [CUSTOMER SUPPORT](https://follett.com/contact/) - [Customer Support Center](https://customersupportcenter.highered.follett.com/hc/en-us) - [Contact Us](https://follett.com/contact/) - [Find Your Campus Store](https://www.bkstr.com/efollettstore/home) - [RESOURCES](https://follett.com/resources/) - [Podcasts & Videos](https://follett.com/resources/podcasts-videos/) - [Campus Connections Blog](https://follett.com/blog/) - [Webinars & Events](https://follett.com/webinars-events/) - [Terms of Use](https://follett.com/terms-of-use/) - [Privacy Policy](https://follett.com/policies/) - [Cookies](https://follett.com/cookies/) Copyright © 2026 Follett Corporation | 3 Westbrook Corporate Center, Westchester, IL 60154